Pro-workshop by Dale Carnegie Training

Pro-workshop "Effective Communication" by Dale Carnegie Training

PRO WORKSHOP by Dale Carnegie Training

"EFFECTIVE COMMUNICATION"

 This seminar is designed to help you develop your communication skills more effectively so that you can see your performance in real life. 

 TRAINING OBJECTIVES

PROGRAMS

1. Communication overview

Know and use various types of communication skills and their influence in business.

• Opening & Ice breaking.
• Communication self-assessment.
• Analysis of the causes of obstacles (filters) that interfere with linear and mutual communication style learning and communication.
• Practice listening & interview.

2. Effective communication

Learn techniques to constructively communicate, apply them, and know how to communicate my opinions convincingly.

• Recognize situations that require persuasive communication.
• Impromptu Speech Process: How to effectively express my opinion in unexpected situations (Case-Reason-Conclusion).
• Techniques to enhance persuasiveness of opinion through evidence (statistics, demos, exhibits, etc.): Defeats formula.
• Cushion language to alleviate conflict - Three-Person Training.
• Discuss what you would like to do differently go back to your work based on what you have learned.
• Discuss the benefits of using the impromptu speech process and the cushion language.
• Establish communication vision and action plan.

SPEAKER

Mr. Mark E. Patton

• External Trainer, Dale Carnegie Korea
• CEO/Senior Consultant, The Prudent Manager (2017-present)
• Senior Consultant, Manager Competency Development / Learning Service, Huawei Technologies Co., Ltd., (2016)
• Organizational Development Consultant, GCT Partners, (2003-2016)
• Consulting Services Manager, Samsung Everland Service Academy, (2000-2003)

Useful Information